Delivery & Access Policy

Last updated: 23 September 2026

This Delivery & Access Policy applies to digital products purchased through Inside Resell, operated by FJA management.

1. Digital Delivery

Inside Resell primarily sells digital products.

These can include:

  • Supplier packs

  • Supplier links

  • Supplier information

  • Sourcing guides

  • Reselling guides

  • Educational digital materials

Unless specifically stated otherwise, no physical product is shipped by Inside Resell.

2. How Access Is Delivered

After successful payment, access to your purchased digital product is normally provided electronically.

Access may be provided through:

  • Email

  • A download or access link

  • An online page or digital portal

  • Another electronic method described during checkout

The delivery method applicable to your product will be stated during or after purchase.

3. When You Receive Access

Digital products are intended to be made available directly or shortly after successful payment.

Customers must provide a valid email address during checkout.

The customer is responsible for ensuring that the email address entered is correct and accessible.

4. Access Email Not Received

If you have not received your digital product:

  1. Check your spam or junk folder.

  2. Check whether the email address entered during checkout was correct.

  3. Allow a reasonable period for automated email processing.

  4. Contact support@insideresell.com if access is still missing.

Please include:

  • Your full name

  • Order number

  • Email address used during checkout

We may verify the purchase before sending or restoring access.

5. Incorrect Email Address

If you entered an incorrect email address, contact us as soon as possible at support@insideresell.com.

Where we can verify that you are the purchaser, we can update the delivery information or resend access to the correct address.

We may request reasonable information to verify ownership of the order.

6. Technical Problems

If a technical issue on our side prevents you from accessing your purchased product, please contact:

support@insideresell.com

We will attempt to restore or provide access within a reasonable period.

Your statutory rights regarding digital content remain unaffected.

7. Immediate Digital Access

Because Inside Resell products are digital, customers may receive access immediately after successful payment.

Where required by applicable law, immediate access before the expiry of a statutory withdrawal period will only be provided after the required consent and acknowledgement concerning immediate digital delivery and any resulting loss of the right of withdrawal.

Further information can be found in our Refund & Cancellation Policy.

8. Supplier Delivery Is Separate

This Delivery & Access Policy applies to the delivery of Inside Resell digital products.

Inside Resell does not physically deliver clothing or other products purchased from independent third-party suppliers included in our guides or supplier packs.

Any delivery times mentioned in relation to a supplier are estimates provided by or relating to that third-party supplier and may change.

Inside Resell cannot guarantee third-party delivery times.

9. Supplier Orders

After receiving access to a supplier pack, any decision to purchase products from an included supplier is made independently by the customer.

Orders placed with suppliers are separate transactions between the customer and the relevant supplier.

The following are subject to the relevant supplier's own policies and conditions:

  • Shipping fees

  • Delivery methods

  • Delivery areas

  • Tracking

  • Returns

  • Stock availability

  • Customs and import charges

  • Delivery delays

  • Product condition and grading

Inside Resell is not responsible for the fulfilment of orders placed directly with independent third-party suppliers.

10. Access Restrictions

Digital access is intended for the customer who purchased the product.

You may not:

  • Resell access to Inside Resell digital products

  • Publicly share paid supplier packs

  • Distribute private access or download links

  • Upload paid Inside Resell material for others

  • Share account credentials used to access paid content

  • Reproduce or redistribute paid material for commercial purposes without permission

Further rules are described in our Terms & Conditions.

11. Updates

Where an Inside Resell digital product includes future or ongoing updates, this will be stated on the relevant product page or within the product itself.

Purchasing a digital product does not automatically entitle the customer to permanent or unlimited future updates unless this was explicitly included with the purchased product.

12. 90-Day Sale Guarantee

Where a product includes our 90-Day Sale Guarantee, the guarantee is governed by the eligibility requirements and conditions described in our Refund & Cancellation Policy.

The 90-Day Sale Guarantee does not change the delivery method or access conditions of the digital product itself.

13. Contact

For questions or problems concerning delivery or digital access, contact:

Inside Resell
FJA management
Herengracht 582
1017 CJ Amsterdam
The Netherlands

KVK: 96698934
VAT: NL005225456B61
Email: support@insideresell.com